Why You Should Look for a Local IT Support Company – 2024 Guide

If you are searching for a managed service provider or MSP for short, you might have already searched for one on a global scale. With new remote technology, an MSP can be located anywhere in the world. However, that does not necessarily mean that they can deliver the same quality of services from anywhere in the world. There are various reasons why a local MSP would suit your company’s need better and in this article, you will be able to read about the reasons for hiring a local MSP. Let’s take a look at the reasons:

1. A local MSP will understand your market to its full extent

In every market, you will be able to find a wide range of differences such as the technology that is available and the capabilities of your competition. A managed service provider that is local will understand and know the industry standards at your location, hence, it will be easier for your business to keep a leading edge.

2. A local MSP operates in your time zone

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Although the perfect MSP would provide 24/7 service, a local MSP will be active at the same time as your company is active, and that can make a big impact on responsiveness. Imagine having to wait for someone to arrive from another state so that they can fix your hardware or software? It would result in downtime and you will lose revenue. Hence, hiring a local managed IT service can prevent downtimes and loss of revenue.

3. A local MSP will come to your office when needed

As mentioned before, a lot of things can be done remotely, however, some problems cannot be resolved remotely, and these issues often require an on-site presence. According to the experts from Kyocera Intelligence, a local MSP can easily send a technician out to help with the issues that occurred, and a non-local MSP might need to contact a third-party service to provide the same thing.

4. A local MSP is easier to connect with

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Since the MSP is at the same geographical location as your company, you will be able to connect with them in any way you feel comfortable, including interacting with them and walking into their office.

5. A local MSP has a similar company culture

Company culture can be drastically different and this could depend on your location. Usually, culture can change from state to state or even from city to city. So, if your provider is stationed locally, they will probably have the same or similar culture to your company.

6. A local MSP can deal with emergency problems faster

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Emergency problems can be quite disruptive and they can reduce your annual revenue. Hence, a local provider can act faster and be more effective in resolving these issues and they also have the opportunity to deal with them in-house.

7. A local MSP offers peace of mind

One of the most important reasons to hire a local MSP is to have peace of mind just by having someone who will always be able to help you when you need them to. A local MSP might be just 30 minutes away from your company, which makes it much easier for them to be relied upon.


As you can see, there are various reasons why someone would choose to hire a locally managed service provider. By doing so, you will be able to save time and money, as well as prevent downtime and loss of revenue. So, do not waste any more time and start searching for an MSP company that will fit your needs best.